Privacy policy

1-Please Read Carefully!

tvguard.com Privacy Policy


Dede Global Limited attaches great importance to the privacy of its visitors and users. Accordingly, in this Privacy Policy ("Privacy Policy"), Dede Global Limited. together with its affiliates worldwide. ("Dede Global Limited", "we", "our", "us" or "us") collects, uses and shares your Personal Data, as well as the rights you have over Personal Data as a data subject. This Privacy Policy applies to all TV Guard users, including unregistered users and registered users (collectively "Users", "you", "you", "you" or "your") and our websites (www.tvguard.com and It applies to all Dede Global Limited services (collectively, the "Services"), including all subdomains of the "Website"), our web applications ("TV Guard Applications"), our mobile applications ("Mobile Applications") and related services. This Privacy Policy is not intended to override the provisions of any contract you have with us and any rights you have under the Personal Data Protection Law and/or other relevant laws.

Before accessing our Services, please read this Policy and make sure you fully understand our practices regarding your Personal Data. If you read and fully understand this Privacy Policy and disagree with our practices, you must immediately leave all of our Services and cease any use of our Services immediately. If you have any questions or concerns about this Privacy Policy, please contact us at support@tvguard.com

2-What Personal Data Do We Collect?


In order to provide the Services to you, we need to collect Personal Data ("Personal Data") of an identified or identifiable natural person. We collect Personal Data that you provide to us, from your use of the Services, and from other sources. The types of Personal Data we collect about you are:

When you visit and/or purchase any of our products, for example, the Visitor's or User's device, pages viewed and visited, date and timestamps etc. We may collect Personal Data, which includes non-identifiable aggregate usage data such as browsing and clicking activities of visitors and customers on our website.

3-How Do We Use This Personal Data?


We use your Personal Data for the following purposes:

 

1-Providing services

2-To ensure that the orders of the visitors / customers are fulfilled

3-To provide uninterrupted customer support and technical support to our users

4-To be able to contact our Users with general or personalized notices and promotional messages regarding the Services

5-Update, expand and analyze our records to identify potential new customers

6-Facilitating, sponsoring and presenting specific events and promotions, determining entrants eligibility, contacting winners, awarding prizes and grants

7-To generate aggregated statistical data and other aggregated and/or inferred Personal Data that we or our business partners may use to provide and improve their services

8-To provide you with technical support only if you request it

9-Increasing our data security and fraud prevention capabilities

10-To comply with all relevant laws and regulations, including the Law on Protection of Personal Data

4-How Do We Share Your Personal Data?


We may share (or otherwise allow access to) your Personal Data with service providers and others in the following ways and situations:

Dede Global Limited may share the following categories of Personal Data with Third Party Service Providers for a business purpose:

  • Data identifying a natural person, including first and last name, alias, postal address, unique personal identifier, online identifier, internet protocol address, e-mail address, account name, or other similar data identifying a natural person

  • Commercial Personal Data, for example Personal Data relating to products and services purchased, supplied or intended to be purchased

Dede Global Limited is responsible for the Personal Data it receives within the framework of the Privacy Shield and subsequently transfers it to a third party as defined in the Privacy Shield Principles. In particular, Dede Global Limited will continue to be responsible and liable under the Privacy Shield Principles if Third Party Service Providers that process Personal Data on its behalf process Personal Data in a manner inconsistent with the Principles, unless Dede Global Limited can prove that it is not responsible for the event causing the damage.

5-Where Do We Store Your Personal Data?


End Users' Personal Data may be stored in the data centers of our service provider Wix.com Ltd. located in the United States, Ireland, South Korea, Taiwan and Israel or by Dede Global Limited in the United Kingdom. We may also use other jurisdictions if necessary and/or required by law to provide our services properly.

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Wix.com Ltd. The company is headquartered in Israel, which is stipulated by the European Commission to offer an adequate level of protection for the Personal Data of EU Member States residents.

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Wix affiliates and Third Party Service Providers that store and process your Personal Data on behalf of Wix are committed to protecting and securing Personal Data pursuant to industry standards and contracts they enter into, regardless of applicable but not equally stringent legal requirements in their jurisdictions.

6-Security?


Wix has taken security measures designed to protect the Personal Data you share with Dede Global Limited, including physical, electronic and practical measures. Among others, we provide HTTPS secure access in most areas of our Services; The transmission of sensitive payment information (such as a credit card number) via our proprietary purchase forms is protected by an industry standard SSL/TLS encrypted connection and we regularly maintain a PCI DSS (Payment Card Industry (PCI) Data Security Standards) certificate. We also constantly monitor our systems for potential vulnerabilities and attacks, and we are constantly on the lookout for new ways and Third Party Services that will further enhance the security of our Services and the protection of the privacy of our Visitors and Users.

​If you have any questions about the security of our Services, you can reach us without hesitation at: support@tvguard.com